Here's a snapshot of repairs we've helped other McDonald's operators manage:Top 3 Categories Serviced:
Top 3 Equipment Breakdowns:
We understand the equipment footprint of your restaurants and know which pieces of equipment are likely to experience issues - like the ice cream machine.
With each new location, we are better able to serve all McDonald's operators using our platform. You will benefit from the collective intelligence and data our team collects across all McDonald's restaurants by understanding industry benchmarks. Ultimately, this saves you money, influences better repair vs. replace decisions, helps you manage repair spend by equipment category, and much more.
- McDonald's Operator and 86 Repairs Customer
Say goodbye to expensive and avoidable service requests.
Our Customer Success Managers have been there. As former restaurant industry professionals and well-versed in kitchen equipment, they're ready to troubleshoot on-call. We'll help you avoid dispatch on almost 1 in 5 service incidents, saving you time and money on equipment repairs.
Imagine getting savings notifications like these instead of hearing from your staff that there's another problem, or worse, having to manage it yourself.
Equipment: Espresso Machine
Customer was able to clear the system and get equipment working, avoiding dispatch.
Equipment: Ice Maker
Walked customer through ice bridge thickness adjustment. Avoided 2-hour labor + trip charge.
Equipment: Soft Drink Dispenser
Determined it was a Coca-Cola issue, avoided all service provider charges by dispatching Coca-Cola.