Gus’s Fried Chicken
Chicago, IL
You can’t keep good fried chicken a secret. Gus’s Fried Chicken began as a single, mom-and-pop shop in Mason, Tennessee in 1953. Today, the thriving franchise boasts 29 locations in 12 states, including two prime restaurants in downtown Chicago operated by 86 Repairs’ customer, Peas & Carrots Hospitality.
“They’ve (86 Repairs) saved me a lot of time from having to be in the office, calling in quotes and estimates, and making sure the companies they send are vetted and provide warranty behind their work. It’s been an all around positive experience and I would recommend them to anyone having similar kinds of issues.”
– Kelli Kosikas, General Manager, Gus’s Fried Chicken
The 5-Bay Deep Fryer Incident
Hard Time and Cost Savings:
- Saved $1,400 in invoice costs through service provider quote comparison
- Saved 19 hours of staff time by managing coordinated service with manufacturer and service providers
Repair Summary:
When repeated issues with a 5-bay deep fryer, including a dead pump motor, kept surfacing at Gus’s Fulton Market, we stepped in to coordinate service with the manufacturer and two separate service companies to save $1,400 in invoice costs, 19 hours of staff time, and a potential revenue loss in $2,000 worth of catering.