HOW IT WORKS

Take the pain out of restaurant repairs.

Are you ready to get greater control of your R&M? Let us show you an easier way to manage repairs and maintenance.

Quick service restaurant kitchen

What is the 86 Way?

We're the equipment repair and maintenance platform built for the restaurant industry. 

THE 86 WAY

Data

We use your data to create your complete Customer Profile, including Digital Equipment Inventories, preferred vendor lists, staff contacts, spending approval and not-to-exceed limits, and more.

THE 86 WAY

Detect

When something in your kitchen goes wrong, all your team has to do is call/text/email and 86 Repairs manages the rest.

THE 86 WAY

Diagnose

Our team troubleshoots and checks warranty status on every incident, saving you time and money on unnecessary service.

THE 86 WAY

Dispatch

If a technician needs to resolve the issue, our team manages all communication and scheduling with our trusted vendor network or your preferred provider.

THE 86 WAY

Done

Our Customer Success Managers confirm work is completed, hold vendors accountable, and track all service history for you.

THE 86 WAY

Discuss

Your dedicated Account Manager will deliver actionable insights based on your service history including repair vs. replace recommendations.

Our Customer Success Managers are able to successfully troubleshoot 18.7% of service requests – saving you time and money on 1 in 5 incidents. 

DIGITAL EQUIPMENT INVENTORIES

We build it. You keep it.

The first step is building your Digital Equipment Inventories. Our signature process brings together your data across locations to create one source of truth on your equipment repair and maintenance history.

What’s included in your inventories?

  • Location information
  • Preferred vendors
  • Staff contacts
  • Spending approval limits
  • and more!

95% of our customers didn’t have these assets organized or a documented repair and maintenance process before joining our platform.

OUR SUBSCRIPTION SERVICE

Simple, transparent pricing.

No markups, no fees. Save money instead of wasting it on software your team won't use.

Flat, monthly subscription

Contact sales for a free quote


  • 24/7/365 support
  • Unlimited access to Customer Success Team via text, call, or email
  • No user permissions or restrictions across staff
  • Digital Equipment Inventories built for you
  • Customer portal with insights dashboard
  • Dedicated account managers 
  • Work order management
  • Access to comparative performance data by segment and market
  • Strategic saving and spending recommendations
  • Total cost of ownership tracking
  • Real-time repair vs. replace recommendations
Solve restaurant maintenance problems with a text message
NO TRAINING REQUIRED

Using 86 Repairs is as simple as sending a text.

Once your locations are onboarded, your team is ready to rock. There are no additional hoops to jump through when you go live with 86 Repairs.

  • No software
  • No training
  • No app installs

"We want to be the most professional organization we can be. Having loose ends [around R&M] and no standard operating procedure is not something a professional organization would do.”

THE BREAKDOWN

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