Our service company portal is a streamlined platform designed specifically for service providers and technicians who work with 86 Repairs customers. This portal is your go-to resource for accepting and updating service requests. Logging in is quick and easy, and we’re here to guide you through the process.

Logging In the First Time

Navigate to Our Website

Start by opening your preferred web browser and navigating to our website: portal.86repairs.com. This is your gateway to the portal and all its features.

Choose Your Preferred Login Method

We’ve made it convenient for you by offering multiple sign-in options. You can log in using any of the following accounts:

• Google

• Microsoft

• Apple

• LinkedIn

• Facebook

Simply select the icon corresponding to your preferred method.

Enter Your Credentials by Following the Prompts

After selecting your login method, you will be prompted to enter your credentials for the chosen account. For example, if you selected Gmail, you will need to enter your Google email address and password.

Access the Landing Page

Once you’ve successfully logged in, you will be directed to our landing page. Here, you’ll find all the tools and resources you need to update requests efficiently. Explore the various sections to familiarize yourself with the portal's capabilities.

Benefits of the Service Company Portal

Our portal is designed to make your job easier. Here’s what you can expect:

• Centralized Information: Accept and update all your assigned service requests in one place.

• Efficient Communication: Communicate seamlessly with customers and 86 Repairs — and cut down on follow up calls asking for updates!

• Transparency: By keeping everything up-to-date within the portal, you create a seamless experience for both yourself and the customer. All relevant information is easily accessible, ensuring that everyone is on the same page.

Need Help?

If you encounter any issues or have questions about the login process, our support team is here to help. Please reach out to us via phone at 616-226-9699.

We’re confident that the portal will enhance your experience and streamline your workflow. Thank you for being a valued partner, and we look forward to continuing our successful collaboration.

Welcome to our portal, your go-to hub for managing service requests and tasks efficiently. This guide will help you navigate the key features of the portal, ensuring you can provide the best service to our customers and keep everything running smoothly.

Search for Requests

The portal makes it simple to find and manage your service requests. Whether you're updating the status of an ongoing job or closing out a completed request, the filter functionality is your best friend. Here's how it works:

Open or Closed Requests

You can search for both open and closed requests that are assigned to you. This ensures you have quick access to all relevant jobs at any stage.

Adding Attachments

Once you've found the service request you're looking for, adding invoices and/or tech notes directly to the service request page is straightforward. This feature saves you time and keeps all related documents in one place — no need to write up an email to 86 with an update!

My Tasks Tab

The "My Tasks" tab is designed to streamline your workflow. This is where you can see all tasks that require your attention across all service requests assigned to you.

Accessing Tasks

Clicking on the "My Tasks" tab displays a list of every task needing your input. This consolidated view helps you prioritize and manage your workload efficiently.

Task Details

By clicking on a specific task, you'll be taken directly to the task page where you can input the required information.

Task Page

The task page is where the real work happens. It’s designed to be intuitive and guide you through the necessary steps to complete or update a service request.

Input Needed Information

The page prompts you to provide crucial details about the service. This includes whether the service is complete or if a return visit is needed.

Detailed Updates

The more detailed and comprehensive the information you provide, the better informed our customers will be. This transparency helps in building trust and ensuring customer satisfaction.

Benefits of Using the Portal

Using the portal effectively has several advantages:

• Centralized Information: Accept and update all your assigned service requests in one place.

• Efficient Communication: Communicate seamlessly with customers and 86 Repairs — and cut down on follow up calls asking for updates!

• Transparency: By keeping everything up-to-date within the portal, you create a seamless experience for both yourself and the customer. All relevant information is easily accessible, ensuring that everyone is on the same page.

Our portal is designed to make your job easier and more efficient. By taking advantage of these features, you can manage your tasks more effectively, keep customers informed, and avoid unnecessary follow-up calls.

Dive in, explore these functionalities, and see how they can enhance your workflow.

If you find yourself unable to log in to your profile on the portal, don't panic — we've got you covered.

Follow these simple steps to get back on track.

Step 1: Verify Your Contact Information with the 86 Repairs Customer Service Team

The first step is to ensure that you are listed as a contact in the 86 Repairs system.

In many cases, login issues stem from outdated or incorrect contact information. Reach out to the 86 Repairs customer service team and confirm that your details are accurately recorded. This includes your name, title, phone number, and email.

Step 2: Double-Check Your Contact Page

Ensure that all the essential information — your name, title, phone number, email, and role — is correctly entered. Any discrepancies in this information can lead to login troubles, so it's crucial to have everything up to date.

Step 3: Confirm Your Login Email Address

Sometimes, the simplest solutions are the most effective. Confirm the accuracy of your email and try logging in again.

Double-check that you are trying to log in using the correct email address associated with your profile. Typos or using an outdated email address can be common culprits behind login issues.

Step 4: Reach Out to Support

If all else fails, don't hesitate to reach out to the 86 Repairs Customer Service team via chat.

Provide the Customer Service team member with relevant details about your account and the steps you've taken so far. They can help with additional troubleshooting or offer a solution tailored to your situation.