Privacy Policy

Last updated July 7, 2026

1. Introduction

PLEASE READ THIS PRIVACY POLICY (“POLICY”) CAREFULLY TO UNDERSTAND HOW WE COLLECT, USE, DISCLOSE, SHARE, AND PROTECT YOUR PERSONAL INFORMATION IN CONNECTION WITH YOUR USE OF OUR WEBSITES, APPS, AND OUR SERVICES (AS DEFINED BELOW). WE ALSO DESCRIBE YOUR PRIVACY CHOICES AND RIGHTS UNDER APPLICABLE STATE LAWS. BY ACCESSING OUR WEBSITES OR USING OUR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTAND, AND ACKNOWLEDGE THIS POLICY AND OUR COOKIE POLICY.

PLEASE NOTE THAT WE USE COOKIES, PIXELS, AND OTHER AUTOMATIC ONLINE TRACKING TECHNOLOGIES WHEN OPERATING OUR WEBSITES, OUR APPS, OUR MESSAGING, PROVIDING THE SERVICES, AND SENDING YOU ELECTRONIC COMMUNICATIONS.

PT Intermediate Holdings IV, LLC and its affiliates and subsidiaries (including the PT Intermediate Holdings IV, LLC subsidiaries in the USA and in Canada) (collectively, “Parts Town” or “we,” “us,” or “our”) are committed to protecting the privacy and security of the personal information we collect, use, disclose, share, protect, and otherwise process as part of our business. When we say personal information, we are referencing information that can identify you or could reasonably lead to identifying you, including information defined as personal information, personal data or similar terms under applicable data privacy laws. Personal information excludes publicly and deidentified and aggregated data. We respect your privacy and are committed to protecting it through our compliance with this Policy. We also believe in transparency, and we are committed to informing you about how we treat the personal information we collect and process.

2. California Notice at Collection

See Section 3 for the categories of personal information we collect;
See Section 6 for the business or commercial purposes for such collection;
See Section 7 for more information on those whom we disclose or share your personal information; and
See Section 15 for how long we retain your personal information.

This Policy applies to personal information we collect in connection with our “Services,” where this Policy appears or is referenced, which include:

Websites and Cookies: Our websites, including www.86repairs.com (collectively, the "Websites”) and the use of cookies and other tracking technologies on our Websites;
Mobile Apps: Our mobile applications, that you download from application stores (like Google Play® and the Apple App Store®) which provide dedicated non-browser-based interactions between you and our Websites (“Apps”);
Chatbot and Other AI Services: Interaction with our chatbot and the services which we use that incorporate artificial intelligence technologies, such as when we record Microsoft Teams meetings and in connection with our recruiting process;
Messaging: Emails, text messages, and other electronic messages between you and Parts Town (“Messaging”);
Third-Party Sites: Your interactions with our advertising and applications on third-party websites and services, including social media sites, if those applications or advertising include links to this Policy; and
Third Parties: From third parties, including our business partners and affiliate companies.

This Policy also applies to personal information we collect from our business partners, vendors, and other businesses with whom we or our subsidiaries or affiliates engage in the regular course of business. Except as provided in Section 11, this Policy does not apply to personal information we collect from our employees.

Depending on where you live, you may have additional rights related to your personal information. Please see Sections 12 (California), Section 13 (Nevada), and Section 14 (Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia) for more information. If you are a resident of the United Kingdom, the European Union, or Switzerland, please see our EU/GDPR Privacy Policy located here for additional information regarding our processing of your personal information. If you are a resident of Canada, please see Section 15, which explains how we process your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for Quebec residents, the Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

3. Children Under the Age of 18

Our Services are not intended for use by children under the age of 18 and children under the age of 18 are not permitted to use our Services. We do not knowingly collect, use, or share personal information about children. If you are a parent or legal guardian and think your child has given us personal information without your consent, you can contact us at privacy@partstownunlimited.com and we will make commercially reasonable attempts to delete such personal information.

4. Information We Collect About You and the Sources of Such Information

We collect different types of information from and about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect from the following sources: directly from you, through Automatic Collection Technologies (as defined below), and third parties, including our business partners and affiliate companies.

Information You Choose to Share with Us

We collect the following types of personal information, including information that you choose to share with us:

Identifiers: Contact information, such as your name, home, work, and/or shipping addresses, work or personal e-mail address, telephone number, account username and password, employer name, and job title.
Customer Records: Such as your name, signature, physical records or description, address, telephone number, passport number, driver’s license number or financial information and Tax ID if you claim that you are tax exempt. We use a third party-payment processor to collect credit and debit card information but do not directly collect or store that information.
Protected Data: Demographic information, in connection with employment.
Commercial Information: Including records of items purchased, obtained, or considered on our Websites and Services, including purchase histories and tendencies.
Biometric information: When you use a Parts Town-provided timeclock, we collect your fingerprint data, either directly or through authorized service provider(s). For more information, please see our Notice and Consent for Biometric Information and our Biometric Information Retention Policy.
Sensory Information: Your voice recording when you choose to leave us audio feedback or when you speak to our customer service team. Records and copies of your correspondence and messaging if you contact us. Your responses to surveys that we might ask you to complete for customer service and research purposes.
Transactions: Details of transactions you carry out through our Services and of the fulfillment of your orders.
Employment Information: Information you provide when you apply for employment or during your employment.
Educational Information: Information you provide when you apply for employment or during the course of your employment.

Certain personal information we collect from you is required to enter into a contract with Parts Town, for Parts Town to perform under the contract, and to provide you with our products and Services. If you refuse to provide such personal information or withdraw your consent to our processing of personal information, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it.

Chatbot and Artificial Intelligence Services

We use automated chatbot technology powered by artificial intelligence to provide customer support and assistance on our Websites and Services. When you use our chatbot, you are communicating with an automated system powered by artificial intelligence, not a human representative, unless explicitly stated otherwise. Our chatbot is designed to help understand your questions and provide helpful responses based on programmed algorithms and machine learning technology designed to simulate conversation and provide information.

We may also use generative artificial intelligence technologies, including large language models (“LLMs”), machine learning systems, predictive analytics, and similar automated technologies in connection with our Websites, Apps, customer support functions, internal operations, analytics, recruiting, workflow automation, search functionality, recommendation engines, and other business processes (collectively, “AI Services”). AI Services may be provided by Parts Town or by third-party technology providers acting on our behalf. Certain AI Services may integrate with our enterprise systems, customer relationship management platforms, inventory systems, order management systems, service platforms, communication tools, or other systems of record in order to retrieve, process, summarize, classify, analyze, or generate information and responses.

Our AI Services may process personal information, account information, transaction data, technical information, support history, device information, user prompts, uploaded content, and other information necessary to provide the requested functionality and improve system performance. You should not submit sensitive personal information, confidential information, payment card information, trade secrets, protected health information, or any other highly sensitive information through public-facing AI tools or chatbot features unless specifically requested by Parts Town and transmitted through an approved secure method.

Through your chatbot interactions, we automatically collect the following personal information:

The content of your messages, questions, and inquiries, and transcripts of your conversation with the chatbot.
Date and time stamps of conversations and session metadata.
Session duration and interaction patterns.
Your IP address and general geographic location data.
Device and browser information and technical identifiers.
Any personal information you voluntarily share or disclose during conversations.

We collect and use information from your chatbot interactions for the following purposes:

To respond to your specific inquiries and provide requested information and relevant responses.
To improve our automated response capabilities and the accuracy and effectiveness of our systems.
To analyze service usage patterns to enhance user experience and optimize our Services.
To train our AI systems for better performance and maintain customer service records.
To provide ongoing customer support and resolve technical issues or complex inquiries.
To maintain security, prevent misuse of our Services, and protect our legitimate business interests.
To comply with legal obligations and enforce our Terms of Use.

By using our chatbot services, you provide your consent for the collection, use, and disclosure of your personal information as described in this policy. Your consent is voluntary, and you may withdraw your consent at any time by contacting our Privacy Officer, subject to legal or contractual restrictions and where legally permissible. AI Services may rely on third-party artificial intelligence models, cloud infrastructure providers, or external technology platforms. Parts Town is not responsible for independent processing activities performed by third-party providers acting outside our instructions or outside the scope of our contractual relationships with them.

AI Outputs and Human Review

AI-generated responses and outputs may be inaccurate, incomplete, biased, or inappropriate and should not be relied upon without independent review where appropriate. While we take reasonable measures designed to improve the accuracy and reliability of AI-generated content, Parts Town does not guarantee the accuracy, completeness, or suitability of AI-generated outputs. Certain AI-assisted interactions, recommendations, classifications, summaries, or workflow automations may involve meaningful human review, validation, or oversight before action is taken, where appropriate or legally required. We do not use AI systems to make solely automated decisions that produce legal or similarly significant effects concerning consumers unless permitted by applicable law.

Information We Collect Through Automatic Data Collection Technologies

We automatically collect the following information in connection with your use of the Services:

General location information, using your zip code or postcode and IP address.
Device, internet, and network activity information such as the browser, device, and operating system you are using, signal strength, device identifiers, MAC address, and your IP address.
Website information about the site you came from and the site you visit when you leave us.
App usage information, including how often you use the App and where you downloaded it.
Mobile device intelligence and AI-assisted functionality data, including interactions with on-device processing features, voice processing tools, image recognition features, predictive text systems, smart recommendations, or similar operating system or application-layer AI features made available through your device or operating system provider (such as Apple Intelligence or similar technologies), where enabled by you or permitted by your device settings. Information generated through on-device processing may remain locally on your device in certain circumstances and may also be shared with Parts Town or our service providers when necessary to provide requested Services, synchronize functionality, improve user experience, maintain security, or support operational purposes.
Your interactions from embedded technologies (including web beacons, tags, and pixels) in the Websites, App, Messaging, emails, and other communications to help us understand how you interact with our Services.
Inferences we draw about you, based on your personal information, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

As you navigate through and interact with our Services, we may use automatic data collection technologies including different types of cookies, web beacons, tags, pixels, clear gifs and similar technologies, including those that include the Meta Pixel and Google's advertising platforms (collectively “Automatic Data Collection Technologies”) to collect certain information about your equipment, browsing actions, searches on our Websites and Apps and patterns. Details about the Automatic Data Collection Technologies and the specific cookies and technologies that we use can be found in our Cookie Policy.

Information We Collect Through Third Parties

The personal information we collect from third parties includes contact information, such as name, physical and email address received from our business partners and affiliate companies. For example, if you choose to sign in or create an account using Google Sign-In, we receive from Google certain account information that you authorize Google to share with us, including your email address, first name, last name, and email verification status. We use this information to create your account, authenticate you when you sign in, and link your Google account to your existing Company related account, where applicable. We use this information to market and promote our Services and products.

Sensitive Personal Information

We collect account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account from customers to provide our product and Services.

Automated Decision Making

We may use artificial intelligence, machine learning, predictive analytics, and automated processing technologies for limited business purposes, including fraud detection, cybersecurity, analytics, customer support, workflow automation, recruiting, product recommendations, search optimization, inventory support, and operational efficiency. We may also use AI-assisted tools in connection with recruiting and applicant screening; however, employment decisions are not made solely through automated processing without appropriate human involvement where required by applicable law. We do not engage in solely automated decision-making that produces legal or similarly significant effects on individuals unless authorized under applicable law and accompanied by any legally required notices and rights.

5. How We Use Your Personal Information

We use your personal information for various purposes described below, including to:

Provide our Services to you and present our Services and their contents and functionality.
Process orders or other transactions and fulfill transaction requests via phone.
Provide customer service and respond back to you via SMS messaging, if you send us a question via SMS messaging.
Provide you with information you request from us or respond to your inquiries.
Market and promote our Services and products, register you for our email list, and send you periodic messages.
Comply with federal, state, or local laws, and comply with civil, governmental, or regulatory inquiries, orders, subpoenas, or legal processes.
Enforce our rights, including those arising from contracts, billing, and collection.
Notify you about changes to our Services or products.
Perform the purposes detailed under the Chatbot and Artificial Intelligence Services section.
Provide you with notices about your account.
Authenticate users who choose to sign in using third-party identity providers, including Google Sign-In, and manage linked user accounts.
Follow up on your satisfaction with purchases made on the Services.
Improve our Services, develop new Services, and assist original equipment manufacturers in fulfilling your order and addressing maintenance and support issues.
Develop, test, improve, validate, monitor, fine-tune, and maintain our AI Services, machine learning models, algorithms, and automated systems.
Generate summaries, recommendations, classifications, predictions, or suggested actions using AI-assisted technologies.
Monitor AI system quality, performance, safety, integrity, and security, and detect misuse of AI systems.
Engage with you on social media and enable you to share comments, questions, and answers.
Improve our marketing efforts, including by providing more targeted advertising.
Maintain the privacy and security of our Services, databases, and back-ups.
Recognize your device and remember your preferences and interactions.
Determine and track user interests, trends, needs, and preferences.
Facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transactions.
Obtain and maintain insurance coverage and professional advice.
Cooperate with law enforcement agencies and exercise or defend legal rights or claims.
Create, use, retain, or disclose de-identified or aggregated information.

Unless expressly stated otherwise at the point of collection, we do not use customer-submitted content entered into public-facing AI tools to train third-party foundation models for unrelated commercial purposes. We may also use your personal information to contact you about our own and third parties' goods and services that may be of interest to you. If you wish to opt out of these communications, please check or uncheck (as applicable) the relevant box located on the form on which we collect your personal information. If you wish to change your choice, you may do so at any time by logging into the Services and adjusting your user preferences in your account profile or by sending us an email stating your request to privacy@partstownunlimited.com.

6. Those to Whom We Disclose Your Personal Information

We may disclose your personal information to third parties, including:

Our subsidiaries and our affiliates, and their respective officers, directors, employees, and agents.
Our contractors, third-party service providers, and professional advisors (e.g., accountants, attorneys, insurance professionals, and business professionals) that we use to support our business, operate the Websites, and support the Services and Messaging. Specifically, these entities provide customer service, IT and infrastructure support, payment processing, marketing, and shipping services. Our payment processor's privacy policies may be found at https://www.cybersource.com/privacy/.
A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Parts Town's assets.
Artificial intelligence, cloud computing, analytics, and automation service providers that assist us in operating, hosting, securing, maintaining, improving, or supporting AI-enabled functionality.
Providers of integrated enterprise systems and systems of record in connection with workflow automation, customer support, inventory management, procurement, service management, analytics, and operational support.
Original equipment manufacturers to fulfill your order and address warranty, maintenance, and support issues.
Government or regulatory entities in response to subpoenas, warrants, court orders, or other legal processes.

We require service providers processing personal information on our behalf to implement reasonable security safeguards and process personal information only for authorized business purposes consistent with applicable law. Please note, however, that we will not share text messaging opt-in or consent-related personal information with any third parties unless required by law.

7. Use of De-Identified and Aggregated Data

We may deidentify and aggregate Personal Information we collect as permitted under applicable law. De-identified information is information that cannot reasonably be used to identify an individual, and aggregated information is information combined with data from other individuals so that it does not identify any specific person. We may use such deidentified and aggregated information to analyze trends, improve our products and services, develop new products, conduct research, and for any other business purposes. We may disclose this type of information without restriction. When we create and use de-identified or aggregated information, we use reasonable technical and organizational measures designed to prevent re-identification and we do not re-identify that deidentified information.

8. Choices About How We Use and Disclose Your Personal Information

Opt out of Promotional Emails from Parts Town: We may use your contact information to send you emails to promote our own or third parties' products and services. If you wish to opt out, you can check the relevant box on the collection form, adjust your preferences in your account profile, or send an email to hello@86repairs.com. You may also click the unsubscribe link at the bottom of any promotional email.
Opt Out of Promotional SMS Messaging from Parts Town: If you receive promotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of promotional messaging, we will still send you transactional messages.
Opt-out of Targeted Advertising: We may deliver targeted advertisements according to preferences. You may adjust your user preferences in your account profile or email your request to privacy@partstownunlimited.com.
Opt out Using Browser Settings: Certain browsers allow you to change your settings to opt-out of targeted advertising. Settings on one browser will not necessarily transfer to others.
Additional Ways to Limit Targeted Advertising: You may visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program.
Global Privacy Controls: Residents of certain states may opt out of the sale or sharing of their Personal Information by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC). To download and use a browser supporting the GPC browser signal, visit https://globalprivacycontrol.org/orgs.
Opt-out of Disclosure of Your Information for OEM Advertising: You can opt out by checking the relevant box on the data collection form, adjusting preferences in your account profile, or emailing hello@86repairs.com.

9. AI Governance and Responsible Use

We implement reasonable administrative, technical, and organizational measures designed to govern the responsible development, deployment, and use of AI Services. These measures may include vendor diligence, access controls, human oversight, testing, monitoring, security safeguards, and risk management procedures. We may monitor interactions with AI Services to maintain security, improve performance, prevent misuse, comply with legal obligations, and enforce our policies and agreements.

10. Data Security

Information transmitted over the Internet is not completely secure. We use reasonable security measures to protect your personal information. You can help protect your personal information by keeping your password confidential. If a breach of your personal information occurs, we will notify you if required under applicable law. Please notify us immediately if you know or suspect any unauthorized access to your account or account credentials.

11. YOUR CALIFORNIA PRIVACY RIGHTS

For purposes of the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), we collect the categories of personal information listed below:

Category	Collected	Disclosed	Sold or Shared
Identifiers	YES	YES	SHARED
Personal information categories listed in the California Customer Records statute.	YES	YES	SHARED
Protected classification characteristics under California or federal law.	YES	YES	NO
Commercial information.	YES	YES	SHARED
Biometric information.	YES	YES	NO
Internet or other similar network activity.	YES	YES	SHARED
Geolocation data.	YES	YES	IMPRECISE GEOLOCATION DATA IS SHARED IN LIMITED CIRCUMSTANCES
Sensory data.	YES	YES	NO
Professional or employment-related information.	YES	YES	NO
Non-public education information (per FERPA).	NO	NO	NO
Inferences drawn from other personal information.	YES	YES	YES
Sensitive Personal Information.	YES	YES	NO

Data Practices During Last 12 Months

Personal Information Collected: As described in this Policy, we have collected the categories of Personal Information listed above during the preceding 12 months. We collect them directly from you, automatically as you navigate through the Services, and from our business partners and affiliated companies.

Business and Commercial Purposes for Collecting: Operate the Services, provide our Services, honor terms, maintain privacy/security, manage relationships, communicate, market/promote products, analyze use, and enhance user experience.

Personal Information Sold or Shared: In the preceding twelve months, we have shared device data, IP addresses, unique identifiers, email addresses, and phone numbers with third-party advertising partners for cross-context behavioral advertising.

Personal Information Disclosed for a Business Purpose: We have disclosed identifiers, customer records, commercial info, biometric info, network activity, sensory data, employment info, geolocation data, and sensitive personal info to corporate affiliates, professional advisors, service providers, and operating systems.

Children

Parts Town does not collect or maintain Personal Information of minors under the age of 18. We do not knowingly sell or share Personal Information of minors under 18 years old.

Financial Incentive

We offer a customer loyalty incentive program with various financial incentives such as price discounts, coupons, and other perks for participants who have signed up. There is no obligation to opt-in and consumers may opt out at any time by contacting us at hello@86repairs.com.

Notice of Right to Opt Out of Sale/Sharing

For purposes of the CCPA and CPRA, we do not sell Personal Information for monetary compensation. We do share certain categories with advertising partners. You have the right to opt out at any time by adjusting user preferences or emailing privacy@partstownunlimited.com. We also process GPC signals.

Requests to Know, Delete, and Correct

California residents have the right to request to know what personal information is collected, request the erasure/deletion of certain personal information, and request the correction of inaccurate personal information. You may submit a request via your Account Page, via toll-free phone call to 888-968-9608, or by email to hello@86repairs.com. We will respond within 45 days of receiving a verifiable request.

We do not discriminate against consumers for exercising their rights under the CCPA or CPRA. We currently do not honor do-not-track signals.

California Shine the Light

California residents may request and obtain from us, once a calendar year, information about the information we shared, if any, with other businesses for direct marketing purposes. To make a request, please send us an email at privacy@partstownunlimited.com with the subject line “California Shine the Light Request.”

12. Nevada Residents

You may submit a verified request to us at privacy@partstownunlimited.com to request that we not make any sale of any covered information that we have collected or will collect about you under Nevada law.

13. Residents of Multi-State Privacy Law Jurisdictions

Applicable States: Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.

Residents of these states have the rights to Know, Delete, Correct, Data Portability, and Opt-Out of targeted advertising, sale of personal information, or profiling. Minnesota and Oregon residents may request a list of third parties to which we disclose personal information. Residents of Colorado, Connecticut, Delaware, Kentucky, Indiana, Minnesota, Montana, Nebraska, New Hampshire, Oregon, Rhode Island, Tennessee, Texas, and Virginia have the right to appeal our decision within 45 days if we are unable to fulfill a request. To submit a request, contact us at privacy@partstownunlimited.com.

14. Canadian (including Quebec) Residents

We collect, use, and disclose personal information only for purposes a reasonable person would consider appropriate. We obtain meaningful consent before collecting, using, or disclosing your personal information. For Quebec residents, consent is required for each specific purpose and must be clear, free, and informed. Express, opt-in consent is required before using tracking technologies that identify, locate, or profile you.

Personal information may be transferred outside your province or country (including to the United States) for processing or storage. For Quebec residents, we conduct privacy impact assessments prior to cross-border transfer. Individual rights include access, correction, deletion/anonymization (Quebec), restriction of processing (Quebec), data portability, and information about automated decision-making. To exercise these rights, contact our Privacy Officer at Corporate Counsel, privacy@partstownunlimited.com, 888-968-9608, 1200 Greenbriar Drive, Addison, IL 60101.

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.

15. Data Retention Periods

Parts Town will retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, such as for as long as you keep your account open. We may also retain your personal information on our backup and disaster recovery systems, as long as necessary to comply with legal requirements, or to protect our legal interests. We are required by law to maintain records of consumer requests submitted under the CCPA for at least twenty-four (24) months.

16. Third-Party Sites

This Policy does not apply to any websites, applications, or services from third parties. The Services may be linked to external resources and third parties that have their own privacy policies. We do not guarantee the privacy or security practices of third parties or endorse their products or services.

17. Changes To Our Privacy Policy

We may change this Policy at any time. All changes will be effective immediately upon posting to the Websites and the Apps. If we make material changes to how we treat our users' personal information, we will notify you by email and/or through a notice on the Websites' home page.

18. Contact Information

To Contact Parts Town:
Parts Town
1200 Greenbriar, Addison, IL 60101, USA
USA Phone: 888-968-9608 | Canada Phone: 866-344-1792
Email: privacy@partstownunlimited.com

To Contact Our Data Protection Officer:
Data Protection Officer, Attn: Legal Department
1200 Greenbriar, Addison, IL 60101, USA
USA Phone: 888-968-9608 | Canada Phone: 800-239-5152
Email: privacy@partstownunlimited.com

19. Text Messaging

You may opt-in to receive electronic communications (including voice messages, push notifications, or text messages) on your mobile device. You may opt into the short code program via keyword (“PARTSTOWN”). Msg freq. varies per user. Text “HELP” or “AIDE” to PARTS (72787) for help. Text “STOP” or “ARRET” to PARTS (72787) to cancel. After this, you will no longer receive messages from us.

If you experience issues, call: 1.800.239.5152; visit https://www.partstown.ca/contact-us; or email: needhelp@partstown.ca. Message and data rates may apply. You will receive updates at each stage of an order delivery, including confirmation, shipping, and package tracking information.