LOOKING FOR A FIX?

We help Dunkin' franchisees manage urgent repairs.

You can’t serve your customers without a working espresso machine or TurboChef oven. But your staff doesn’t have the time to find vendors to repair the equipment—and you don’t have the time to field all of their requests for service. 

86 Repairs is here to handle it all.

dunkin espresso

"So far, 86 Repairs is the best system we've had for R&M."

— Dunkin' Franchise Owner

86 Repairs takes repairs off your plate—and the plates of your employees.

With a streamlined process for diagnosing equipment issues, live troubleshooting, and vendor approvals, owner operators get valuable time back in the day, and store-level staff is empowered to handle repairs.

Plus, 86 provides historical data for every piece of equipment in each store. This gives operators the insights they need to make informed decisions about major purchases, like repair vs. replacement for key equipment.

Troubleshooting tips for Dunkin' staff

Not everyone has made their way to maintenance school. Check out our top troubleshooting tips for critical equipment in Dunkin' stores.

dunkin cappucino
 BEVERAGE

Schaerer espresso machine

Avoid a latte of trouble.

GET THE GUIDE
dunkin bec
 HOT SIDE

TurboChef oven

Don't get burned with a broken oven.

GET THE GUIDE
dunkin frozen coffee
 BEVERAGE

Blender

Discover smooth repair moves.

GET THE GUIDE
Customer Text 1
Customer Text 2
Customer Text 3

We're an extension of Dunkin' R&M teams.

Need more help managing R&M but can’t justify full-time headcount? As Dunkin' owner says, "When you're at 20 locations, you can't have someone to depend on for R&M."

Partner with 86 to manage your R&M needs as your franchise grows. Our Customer Service team is available 24/7/365. All your staff has to do is text, call, or use the mobile app for support.

Have confidence that your R&M is in good hands—over 75% of 86 Repairs employees have restaurant experience. Those messages are real texts from real 86 Repairs customers to our team.

A simple way to request service

The 86 Repairs Mobile App gives Dunkin' teams an easy way to submit repairs.

Just select the equipment, describe the problem, then submit the request. We handle the rest.

Mobile Request with Radial Speed Dialer (2)

Run your R&M with 86 Repairs.

Repairs and maintenance don't have to be a pain. Drive success in your Dunkin' franchise with a new way of managing R&M.

Schedule a discovery call to learn more.