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The State of Repairs

Access never-before-seen data on R&M

The State of Repairs

Insights from 7,000+ service incidents

The State of Repairs

Actionable insights to improve operations

The annual report on equipment repair and maintenance trends in the restaurant industry.

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State of Repairs sample data

What’s Inside?

The State of Repairs features key insights and never-before-seen data on the repair and maintenance process for the restaurant industry.

This report is based on a sample of 500+ restaurant locations across quick service, fast casual, casual dining, and fine dining locations throughout the United States.

Use the report to:

  • Understand key repair and maintenance trends impacting the restaurant industry

  • Access data and analysis of repair and maintenance spend by service category, equipment type, restaurant segment, market, equipment brand, and more

Topics Covered:

The 30+ page report includes data and insights on 12 unique topics, including:

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Ways to Save on Repairs and Maintenance

There are 5 primary ways to save on restaurant repairs. Are you using these to your advantage?

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Service Provider Performance

Learn which key metrics you should use to evaluate service provider performance.
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Understanding Spend by Category

We break down the most commonly serviced pieces of equipment by category and average repair costs.


Trends uncovered:

What are the data and insights telling you?

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Cold Side is Costing You

It doesn't matter what kind of restaurant you operate or in what market you operate in – cold side repairs are costing you.

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Say No to the Status Quo

Now is the time to invest in technology, automation, and data to better optimize restaurant operations.

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Too Much Time on Repairs

What if you could spare your team from wasted time? On average it takes 24.15 touch points to detect, diagnose, and resolve an incident.


GET YOUR COPY OF THE STATE OF REPAIRS

The State of Repairs features key insights and never-before-seen data on the repair and maintenance process for the restaurant industry.